Shipping Methods & Timeframes

• Can I ship my order to my local store?
• Can I buy online and pick up in-store?
• Do you ship to PO Boxes and Freight Forwarding addresses?
• Do you ship internationally?
• How do I request delivery preferences?
• What shipping methods and carriers do you use?

Order Status

• What do I do if my package is stuck in customs?
• My tracking says Delivered, but I did not receive it. What do I do?
• Why is my order not being delivered within the time estimated?
• How do I track my order?
• How do I know my order was shipped?
• How long will it take to get my order?