Return Process

• How long does it take to see my refund?
• I have a store purchase but do not live near a Johnny Was Store. How do I return?
• How do I return a gifted purchase?
• How do I make an exchange?
• Help! The Returns Portal is not accepting my order number and zip code.
• I am not located in the United States, how do I return my order?

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Return Policies

• Can I return my online order to a Johnny Was retail store?
• What is your return policy?
• Are there any return or restocking fees?
• What is the Johnny Was Retail Store Return Policy?
• Can I return items bought on sale?
• What does final sale mean?

Refunds

• How will my refund processed if I paid with AfterPay?
• How will my refund processed if I paid with a gift card?